Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Condition: We accept returns on items in any condition, including used. We stand behind Pull Tees.
To start a return, contact us at info@pulltees.com. For US returns, we'll send you a prepaid return shipping label with instructions. For international returns, customers are responsible for return shipping costs, and we'll provide return instructions. Original shipping charges for international orders are not refundable. Items sent back without first requesting a return will not be accepted.
Damages and issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or incorrect so we can make it right.
Exchanges To exchange, return your item and place a new order once the return is accepted.
Refunds Once we receive your return, we'll inspect it to confirm that the item and all its pieces have been returned, then notify you of approval. If approved, you'll be refunded to your original payment method within 10 business days. Allow additional time for your bank to process. If 15 business days have passed since approval, contact us at info@pulltees.com.